Returns & Warranty Policy
Weāre a family-run business and your satisfaction means a lot to us. Every order is packed with care and attention, and weāre here to help if you run into any issues.
Below youāll find all the details about our returns and warranty policies. If youāve got any questions, donāt hesitate to reach out, weāre always happy to help!
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LED Light Therapy Mask Warranty & ReturnsWarranty: Whatās Covered: How to Make a Claim:
Once received, weāll guide you through the return process. The item must be sent back with all original packaging and parts. What Happens Next: Important Notes:
Returns:
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General Returns & Refunds Policy(All products except the LED Light Therapy Mask) 30-Day Return Policy Return Process: To start a return, email us at info@selfcaresocialau.com. If your return is approved, weāll send through instructions on how to send it back. Please note that returns sent without contacting us first wonāt be accepted. Store Credit: Once we receive and inspect your return, weāll issue store credit if everything checks out. This can be used towards any future purchase. Exchanges: You can request an exchange within 30 days if the item is unused and in its original packaging. Non-Returnable Items:
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Additional PoliciesRestocking Fee:
Order Cancellation Policy:
If you have any questions or need further information, feel free to contact us at info@selfcaresocialau.com |
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