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    LED Mask Product - FAQs:

    LED Light Therapy is a non-invasive skincare treatment that uses different wavelengths of light to target specific skin concerns, such as acne, fine lines, wrinkles, and hyperpigmentation. The treatment is gentle, pain-free, and suitable for all skin types, promoting healthier, more radiant skin with regular use.

    Our LED Light Therapy Mask is designed with multiple light settings to address various skin concerns, all from the comfort of your home.

    Near-infrared light is invisible to the naked eye as it falls outside the visible spectrum. To ensure both safety and effectiveness, we’ve integrated dual-wave technology, allowing near-infrared light to activate alongside red light. This makes it visible while also optimizing results. Research indicates that using red and near-infrared light together delivers greater skin benefits than using them individually.

    Red light therapy goes beyond topical skincare by working at a deeper cellular level. While creams and serums sit on the surface, LED light is absorbed directly by skin cells - much like plants absorbing sunlight during photosynthesis. This process recharges the cells, boosting collagen production and improving overall skin function.

    Blue light targets Propionibacterium acnes bacteria by stimulating its receptors and initiating an energy transfer that generates free radicals. These free radicals effectively neutralize the bacteria without causing irritation to the skin, offering a gentle yet powerful solution for acne treatment.

    Amber light works to boost lymphatic flow and support the skin’s natural healing processes. By stimulating blood circulation, it enhances the removal of toxins and reduces inflammation, which helps to promote a clearer, more even skin tone. This gentle light encourages cellular repair and rejuvenation, improving the overall appearance of the skin and providing a more balanced complexion. Ideal for sensitive or inflamed areas, amber light supports a healthier, radiant glow.

    The "nm" (nanometer) measures the wavelength of light used in LED therapy, which determines how deep the light penetrates the skin and what benefits it provides.

    Our LED mask uses clinically proven wavelengths to target various skin concerns:

    Red light with Near Infrared (850 nm)

    Blue light (495 nm)

    Yellow light (590 nm)

    The irradiance of our LED Mask is 30mW/cm². Our team carefully selected this level to ensure effective LED therapy while keeping it safe for at-home use.


    Clinical studies show that effective LED therapy falls between 20-50mW/cm², and 30mW/cm² is within the ideal range for noticeable skin benefits. This level provides enough power to stimulate collagen production, reduce fine lines, and improve skin tone without generating excess heat to the skin which is important because too much heat can lead to skin irritation, dryness, and even trigger inflammation especially for sensitive skin types.

    Yes! We offer a 12 month warranty - provided the product is not damaged due to misuse and if the purchase was made directly with Selfcare Social.

    LED Mask Use - FAQs:

    Our skin naturally renews every 28-30 days, so consistency with LED Light Therapy is key! Users notice improvements within 2-6 weeks, with redness and inflammation reducing sooner. Deeper changes, like smoother texture and wrinkles, typically take 6-12 weeks.

    Many customers see amazing results in just 4-6 weeks of regular use! Results vary based on skin type and concerns, so we recommend continuing as part of your routine. To track your progress, take regular photos, and if you need any guidance, feel free to reach out at info@selfcaresocialau.com.

    YES! You can use different LED light colours on the same day. Each colour targets different skin concerns, so combining them in one session can address multiple issues.

    LED Light Therapy is safe and difficult to overuse. For optimal results, using the LED mask for 15 to 30 minutes per session, 3-5 times a week, is recommended.

    For best results, we recommend using our LED Mask 3 to 5 times a week for 15 mins per session. However, it's perfectly safe to use daily if you prefer!

    Yes, you can absolutely use the LED Mask alongside your other skincare products! In fact, using it in combination with your regular skincare routine can enhance the effectiveness of your products. We recommend applying any serums or moisturisers after your LED light therapy session, as your skin may absorb them better following the treatment.

    Just be sure to avoid products with strong active ingredients like retinol before your LED session to prevent irritation.

    It is recommended that you start treatment with a clean, dry face. However not everyone's skin is the same.

    If your face feels dry after use, try applying your favourite serum or hydrating cream before treatment to avoid excess dryness.

    We recommend to always re-hydrate your face afterwards to achieve maximum results. 

    To keep your LED Light Therapy Mask in optimal condition, follow these care steps:

    Turn Off and Unplug: Ensure the mask is turned off and disconnected from any power source before cleaning.

    Wipe with a Soft Cloth: Use a soft, dry microfibre cloth to gently wipe down the surface of the mask, removing any dirt or oils.

    Spot Clean if Necessary: For stubborn spots like fingerprints, spray a bit of eyeglass lens cleaner onto the cloth (not directly on the shield) and gently wipe it down. Just be sure not to use too much liquid or apply any directly to the mask.

    Store Properly: Store the mask in a cool, dry place away from direct sunlight when not in use.

    Our LED Light Therapy Mask will take 60 minutes to fully charge. Once fully charged, the light on the power button will change from red to blue. The mask will have up to 100 minutes, providing you with a total of 5/6 treatments before needing to recharge.

    LED Mask Safety - FAQs:

    Yes! Our LED Mask has been designed to be gentle and effective for all skin types, including sensitive skin. If you have any underlying skin conditions, we recommend consulting with your physician.

    The LED lights have been carefully positioned at a clinically specific distance from the eye area to ensure maximum safety and comfort. The design ensures that the light does not shine directly into your eyes, with the light being dispersed away from the sensitive eye region. Additionally, the LEDs are completely UV-free, providing a safe and effective treatment for your skin without any risk to your eyes.

    LED light therapy is generally safe to use during pregnancy and during the period of time you're breastfeeding, and you can even have LED light therapy treatment done at your professional skin clinic.

    We have had many clients and customers use our LED Mask whilst they were pregnant or breastfeeding. However, as with any new treatment during this time, we always recommend checking in with your doctor, obstetrician, or healthcare provider before use — just to be on the safe side.

    At Selfcare Social, we’re all about safe, effective skincare. Our LED Mask is non-invasive, painless, and designed for comfort with no downtime required! Some users may experience slight redness after use due to increased circulation which is completely normal and typically fades within one to two hours.

    Yes, LED light therapy can be used after Botox and fillers. LED light therapy treatments are complementary and have no direct effect on Botox or fillers.

    We encourage you to use the red and near-infrared wavelengths to help reduce the appearance of redness and bruising that may occur after Botox or fillers.

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    Other General FAQs:

    We are based in Western Australia, and we ship our products from here to customers worldwide.

    Once your order has been dispatched, you will receive a tracking email with your Auspost tracking number. You can use this to track your parcel on the AusPost website or app. If you are unable to find this email please check your spam/junk folders.

    If you're interested in becoming a stockist for our products, we'd love to hear from you! Please contact us at info@selfcaresocialau.com to discuss potential wholesale opportunities.

    To contact our support please email us at info@selfcaresocialau.com

    Once your order is placed, an order confirmation email is automatically sent to the email address provided at checkout. If you can't find it, please check your spam or junk folders, as sometimes these emails can end up there. If you're still unable to locate it, please contact us at info@selfcaresocialau.com, and we’ll be happy to resend it to you.

    Delivery times within Australia can vary depending on your location and the shipping method chosen. Orders are dispatched within 1-2 business days. Once dispatched, standard shipping typically takes around 5-7 business days. Express shipping can take 1-3 business days.

    International orders typically take 7-14 business days for delivery, depending on your location. Please note that shipping times may vary due to customs processing or other unforeseen delays.

    We can update your shipping address as long as your order hasn't been dispatched yet. If it has already been dispatched, you will need to reach out to Australia Post directly to inquire about redirecting the parcel. This can also be done via the AusPost app if you have an account. Please contact us as soon as possible if you need to update your shipping address, and we’ll assist you!

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