LED Mask - FAQs:
LED Light Therapy is a non-invasive skincare treatment that uses different wavelengths of light to target specific skin concerns, such as acne, fine lines, wrinkles, and hyperpigmentation. The treatment is gentle, pain-free, and suitable for all skin types, promoting healthier, more radiant skin with regular use.
Our LED Light Therapy Mask is designed with multiple light settings to address various skin concerns, all from the comfort of your home.
Blue light targets Propionibacterium acnes bacteria by stimulating its receptors and initiating an energy transfer that generates free radicals. These free radicals effectively neutralize the bacteria without causing irritation to the skin, offering a gentle yet powerful solution for acne treatment.
Amber light works to boost lymphatic flow and support the skin’s natural healing processes. By stimulating blood circulation, it enhances the removal of toxins and reduces inflammation, which helps to promote a clearer, more even skin tone. This gentle light encourages cellular repair and rejuvenation, improving the overall appearance of the skin and providing a more balanced complexion. Ideal for sensitive or inflamed areas, amber light supports a healthier, radiant glow.
Red light therapy goes beyond topical skincare by working at a deeper cellular level. While creams and serums sit on the surface, LED light is absorbed directly by skin cells - much like plants absorbing sunlight during photosynthesis. This process recharges the cells, boosting collagen production and improving overall skin function.
We recommend using our LED Mask as part of your weekly skincare routine. Consistency is key with LED Light Therapy to see results!
With regular use, you will start seeing improvements within 2 to 6 weeks. Reductions in redness or inflammation are noticeable sooner, while more significant changes, such as improved skin texture and reduced wrinkles, typically take 6 to 12 weeks. (We have seen customers achieve amazing results in 4-6 weeks of consistent use.)
Results can vary based on individual skin types and concerns. For best outcomes, continue using the mask as directed, and feel free to reach out to us at info@selfcaresocialau.com if you have any questions or need guidance.
Yes! Our LED Mask has been designed to be gentle and effective for all skin types, including sensitive skin. If you have any underlying skin conditions, we recommend consulting with your physician.
LED Light Therapy is safe for most people and difficult to overuse. However, if you experience any unexpected results, discontinue use and consult your physician.
YES! You can use different LED light colours on the same day. Each colour targets different skin concerns, so combining them in one session can address multiple issues.
For best results, we recommend using our LED Mask 3 to 5 times a week for 15 mins per session. However, it's perfectly safe to use daily if you prefer!
It is recommended that you start treatment with a clean, dry face. However not everyone's skin is the same.
If your face feels dry after use, try applying your favourite serum or hydrating cream before treatment to avoid excess dryness.
We recommend to always re-hydrate your face afterwards to achieve maximum results.
Absolutely! Cleanse your face before using the mask, and feel free to follow up with your favourite serums, moisturisers, or other skincare products. The LED Mask will help enhance the absorption of your skincare products.
Our LED Light Therapy Mask will take 60 minutes to fully charge. Once fully charged, the light on the power button will change from red to blue. The mask will have up to 100 minutes, providing you with a total of 5/6 treatments before needing to recharge.
The LED lights have been carefully positioned at a clinically specific distance from the eye area to ensure maximum safety and comfort. The design ensures that the light does not shine directly into your eyes, with the light being dispersed away from the sensitive eye region. Additionally, the LEDs are completely UV-free, providing a safe and effective treatment for your skin without any risk to your eyes.
The irradiance of our LED Mask is 30mW/cm². Our team carefully selected this level to ensure effective LED therapy while keeping it safe for at-home use.
Clinical studies show that effective LED therapy falls between 20-50mW/cm², and 30mW/cm² is within the ideal range for noticeable skin benefits. This level provides enough power to stimulate collagen production, reduce fine lines, and improve skin tone without generating excess heat to the skin which is important because too much heat can lead to skin irritation, dryness, and even trigger inflammation especially for sensitive skin types.
The "nm" (nanometer) measures the wavelength of light used in LED therapy, which determines how deep the light penetrates the skin and what benefits it provides
Our LED mask uses clinically proven wavelengths to target various skin concerns:
Red light with Near Infrared (850 nm)
Blue light (495 nm)
Yellow light (590 nm)
To keep your LED Light Therapy Mask in optimal condition, follow these care steps:
Turn Off and Unplug: Ensure the mask is turned off and disconnected from any power source before cleaning.
Wipe with a Soft Cloth: Use a soft, dry microfibre cloth to gently wipe down the surface of the mask, removing any dirt or oils.
Spot Clean if Necessary: For stubborn spots like fingerprints, spray a bit of eyeglass lens cleaner onto the cloth (not directly on the shield) and gently wipe it down. Just be sure not to use too much liquid or apply any directly to the mask.
Store Properly: Store the mask in a cool, dry place away from direct sunlight when not in use.
LED Light Therapy is generally considered safe, but it’s always best for pregnant women to consult with their healthcare provider before starting any new treatment, including LED Light Therapy. While there’s no conclusive evidence showing harm, it’s important to get personalised advice based on your specific situation.
Yes! We offer 12 months warranty provided the product is not damaged due to misuse and if the purchase was made directly with Selfcare Social.
General FAQs:
We are based in Western Australia, and we ship our products from here to customers worldwide.
Once your order has been dispatched, you will receive a tracking email with your Auspost tracking number. You can use this to track your parcel on the AusPost website or app. If you are unable to find this email please check your spam/junk folders.
If you're interested in becoming a stockist for our products, we'd love to hear from you! Please contact us at info@selfcaresocialau.com to discuss potential wholesale opportunities.
To contact our support please email us at info@selfcaresocialau.com
Once your order is placed, an order confirmation email is automatically sent to the email address provided at checkout. If you can't find it, please check your spam or junk folders, as sometimes these emails can end up there. If you're still unable to locate it, please contact us at info@selfcaresocialau.com, and we’ll be happy to resend it to you.
Delivery times within Australia can vary depending on your location and the shipping method chosen. Orders are dispatched within 1-2 business days. Once dispatched, standard shipping typically takes around 5-7 business days. Express shipping can take 1-3 business days.
International orders typically take 7-14 business days for delivery, depending on your location. Please note that shipping times may vary due to customs processing or other unforeseen delays.
We can update your shipping address as long as your order hasn't been dispatched yet. If it has already been dispatched, you will need to reach out to Australia Post directly to inquire about redirecting the parcel. This can also be done via the AusPost app if you have an account. Please contact us as soon as possible if you need to update your shipping address, and we’ll assist you!